FAQ – SAMÉ BOUSTANJI

You can request a return within 14 days, provided the item is unworn and undamaged. Once we receive the return, you’ll receive a full refund, allowing you to place a new order in the correct size.
If you're unsure what size to order. Check our size guide.

925 sterling silver can naturally tarnish over time due to exposure to air, moisture, and everyday wear. This may cause a dull or darkened appearance, especially in humid conditions or when exposed to chemicals and water. The good news is that tarnish is easy to remove with a silver polish, restoring your piece to its original shine.
The difference between pure silver and 925 silver lies in their composition. Pure silver is 99.9% silver and is softer and more malleable, making it not suitable for everyday jewelry. In contrast, 925 silver (also called sterling silver), contains 92.5% silver and 7.5% of other metals (usually copper), which enhances its strength and durability, making it more suitable for jewelry that withstands daily wear while still maintaining the beautiful appearance.
Yes, tarnish and rust are different. Tarnish is a thin layer of corrosion that forms on metals like silver due to reactions with sulfur, oxygen or moisture resulting in a dull layer that can be polished away. In contrast, rust specifically refers to the corrosion of iron or its alloys when they react with oxygen and moisture, producing a flaky, reddish-brown substance that can weaken the metal over time. In summary, tarnish affects metals like silver and is superficial, while rust compromises the integrity of metal.

1. Store Properly: Keep your jewelry in a cool, dry place, preferably in an airtight container or a soft pouch to reduce exposure to air and moisture.
2. Avoid Chemicals: Keep your jewelry away from harsh chemicals, including cleaning products, perfumes, and lotions, as they can accelerate tarnishing.
3. Wear Wisely: Remove your jewelry before swimming, showering, or exercising, as sweat and water can contribute to tarnishing.
4. Clean Regularly: Clean your jewelry regularly with silver polish and a soft cloth to maintain its shine.
Use a silver polish specifically designed for jewelry along with a soft cloth to gently rub the tarnished areas. Follow the product instructions for the best results.

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